BrandScore platform

    AI Employer Brand Intelligence

    BrandScore measures open-market employer naming, favourability and direct employer narratives across six AI experiences. National and multinational employers can explore supported global markets and bespoke role and skill studies. Five selected competitors receive deeper analysis; separate employer-content benchmarking is an additional capability.

    Measured across six AI experiences
    ChatGPTGeminiClaudePerplexityGoogle AI OverviewsNEWGoogle AI ModeNEW
    View 90-Day Programme
    6AI experiences
    ~1,400planned executions per standard assessment
    14days between scheduled assessments
    5additional bespoke scans monthly with Annual Monitor

    Standard configuration: 117 questions × six experiences × two samples = 1,404 planned executions, not guaranteed successful answers. Bespoke studies have their own scope; evidence checks and analysis are additional.

    DISCOVER · COMPARE · UNDERSTAND · ACT

    What you will discover.

    Market-wide employer naming and direct employer narratives are separate behaviours. Inspect the evidence behind each, with deeper comparisons for five selected employers.

    01

    DISCOVER

    Are candidates finding you?

    AI Visibility & Competitor Market Maps

    Understand which employers candidates may hear about before reaching a careers site.

    What it measures
    Employer naming in open-market candidate answers across six AI experiences. Maps show the most visible employers; additional named employers remain in the wider analysis.
    What you learn
    Your observed presence in the selected market, not just against your five chosen employers. Naming is not endorsement.
    Why it helps
    Understand which employers candidates may hear about before reaching a careers site.
    AI Answer Position Analysis

    Inspect the context behind a presence figure, rather than treating every mention alike.

    What it measures
    Where your employer is mentioned within an answer: early, later or briefly. This is not an independent employer ranking.
    What you learn
    Whether a mention is prominent or incidental within the retained response.
    Why it helps
    Inspect the context behind a presence figure, rather than treating every mention alike.
    Candidate-Priority Analysis

    Connect employer intelligence to the questions your target talent may ask.

    What it measures
    Naming and descriptions across candidate priorities including growth, leadership, flexibility, wellbeing, pay, development and job security.
    What you learn
    The saved answer evidence for each priority, including associations not observed in the analysed answers.
    Why it helps
    Connect employer intelligence to the questions your target talent may ask.
    02

    COMPARE

    How do you compare with talent competitors?

    Competitor Intelligence

    Give competitive discussions a wider talent-market context.

    What it measures
    Market-wide employer discovery alongside deeper comparison with five selected competing or aspirational employers.
    What you learn
    Who appears in the measured market and how your focused comparison group differs. These are observed outcomes, not deliberate replacements.
    Why it helps
    Give competitive discussions a wider talent-market context.
    Head-to-Head Answer Presence

    Inspect comparable examples instead of drawing conclusions from unrelated answers.

    What it measures
    Qualifying answers in which you and a selected competitor are both named, with observed presence compared in that shared population.
    What you learn
    What the saved shared answers show. Thin evidence is not a conclusive comparison; being named is not being endorsed.
    Why it helps
    Inspect comparable examples instead of drawing conclusions from unrelated answers.
    AI Narrative Comparison vs Competitors

    Understand the employer story candidates are being told, not merely how often a name appears.

    What it measures
    Themes, strengths, concerns and descriptions in direct employer questions, separately from open-market discovery.
    What you learn
    Differences between AI experiences and employers, potentially contradictory narratives and supporting saved excerpts.
    Why it helps
    Understand the employer story candidates are being told, not merely how often a name appears.
    03

    UNDERSTAND

    What is AI telling candidates — and what supports it?

    AI Favourability

    Separate how an employer is described from how often it is named. A favourable tone is not automatically an endorsement.

    What it measures
    The tone of saved employer-specific statements where sufficient eligible, graded evidence is available.
    What you learn
    Whether descriptions lean favourable, mixed or cautious. Missing, incomplete or ungraded evidence is unavailable, not neutral.
    Why it helps
    Separate how an employer is described from how often it is named. A favourable tone is not automatically an endorsement.
    Employer Voice vs AI Voice

    Identify differences to investigate. A missing message does not prove your content is inadequate or explain the cause.

    What it measures
    Your published employer messaging alongside retained AI descriptions.
    What you learn
    Messages reflected, not observed or contradicted in the analysed answers; technical failures remain unavailable evidence.
    Why it helps
    Identify differences to investigate. A missing message does not prove your content is inadequate or explain the cause.
    Employee Reviews vs AI Voice

    Understand differences worth investigating without assuming AI is wrong or promising changes to its answers.

    What it measures
    How closely each engine’s employer narrative matches collected employee reviews across Candidate Priorities, with Glassdoor and Indeed assessed separately. Compares meaning, themes and emphasis—not just whether descriptions are positive or negative.
    What you learn
    Where narratives closely match, partly match or materially differ, with insufficient evidence kept neutral—not treated as a poor match. Inspect original AI passages, supporting review excerpts, relevant review counts and actual date ranges.
    Why it helps
    Understand differences worth investigating without assuming AI is wrong or promising changes to its answers.
    Sources, Citations & Evidence Checks

    Inspect potential gaps or contradictions without treating a citation as proof of support or causal influence.

    What it measures
    Citations returned by an AI experience. Page readability and claim-support checks are separate, and apply only in eligible evidence and Readiness workflows.
    What you learn
    Which sources accompany answers and which relevant passages were checked, with unsupported or unverified material kept distinct. Not every citation is checked for claim support.
    Why it helps
    Inspect potential gaps or contradictions without treating a citation as proof of support or causal influence.
    AI Readiness Assessment

    Understand what could be verified and where evidence remains uncertain, rather than assuming every experience receives identical tests.

    What it measures
    Eligible AI answers and employer evidence retrieval, alongside separate technical accessibility and structure checks. GPT-5, Gemini and Perplexity are scored; Claude is contrast-only. Google experiences are excluded.
    What you learn
    Live-retrieval and memory-only behaviour are distinguished. A retained memory answer does not prove that a page was read live; failed checks do not prove absence.
    Why it helps
    Understand what could be verified and where evidence remains uncertain, rather than assuming every experience receives identical tests.
    EVP Trust

    Explore the support for employer promises without certifying every employee's experience. Not advertised as a standard one-off inclusion.

    What it measures
    Employer Value Proposition statements against the supporting evidence and eligible AI answers available in the relevant product.
    What you learn
    Statement-level evidence and differences between experiences, with scope and uncertainty retained.
    Why it helps
    Explore the support for employer promises without certifying every employee's experience. Not advertised as a standard one-off inclusion.
    04

    ACT

    What should your team investigate next?

    Findings & Next Steps

    Use a single assessment as a starting point, not proof of a sustained trend or cause. Detailed advice depends on your package.

    What it measures
    Major observations alongside the retained report evidence and applicable limitations.
    What you learn
    What was observed, the supporting evidence, why it matters and what your team should investigate next.
    Why it helps
    Use a single assessment as a starting point, not proof of a sustained trend or cause. Detailed advice depends on your package.
    Measurement scope and evidence limitations

    GLOBAL AND BESPOKE TALENT MARKETS

    Country. Role. Skill.
    A more focused question.

    From national employers to multinational organisations, BrandScore supports Global and country-specific employer intelligence within supported markets.

    A bespoke Talent Market study focuses on one role family or skill group — optionally narrowed by location, priorities or competitor group. It addresses a particular talent challenge rather than replacing your general employer brand baseline.

    Annual Monitor includes five additional bespoke studies per month, separate from its 26 scheduled assessments. Confirm the 90-day allowance in your programme scope.

    Explore Talent Market Intelligence

    CHOOSE YOUR MEASUREMENT PERIOD

    One assessment. A discovery period. Ongoing monitoring.

    Same clear distinction between current findings, comparable repeated observations and separately contracted advice or reinforcement.

    One-Off Report

    A single current assessment. A$899. No subscription.

    • Market-wide findings and five selected employer comparisons
    • High-level findings and next steps
    • No recurring monitoring, bespoke scans or historical trends
    Explore this option

    90-Day Discovery

    Seven assessments: a baseline and six fortnightly follow-ups, plus end-of-period advice.

    • Candidate priorities, employer narratives, sources and comparable competitor observations
    • End-of-period consolidated recommendations, advisory review and leadership report
    • Bespoke role/skills studies: allowance confirmed in your agreed scope
    Bespoke study scopeExplore this option

    Annual Monitor

    Twenty-six scheduled assessments over 12 months.

    • Fortnightly monitoring and comparable historical patterns
    • Five additional role/skills-based Talent Market scans per month — up to 60 annually
    • Competitor intelligence; recommendations according to your agreed subscription scope
    Bespoke study scopeExplore this option

    Annual Monitor + Reinforcement

    Annual Monitor plus separately contracted evidence services.

    • Annual Monitor assessment and bespoke scan allowances
    • Employer-profile and TalentXP services only where contracted
    • No guaranteed change to AI answers or hiring outcomes
    Bespoke study scopeExplore this option

    Programme and annual pricing are enquiry-based. Confirm bespoke allowances, recommendations, Brandi access and separately scheduled employer-content benchmarking in your agreed package. Reinforcement and TalentXP are not standard Monitor inclusions.

    Active monitoring

    What active monitoring helps you understand

    Active monitoring combines repeated measurement with analysis and findings; detailed recommendations depend on the package. It is more than a dashboard displaying changing numbers.

    Visibility

    Whether AI includes your organisation when candidates ask about employers without supplying your name.

    Reputation

    How AI describes your culture, careers, benefits and employee experience.

    Competitor movement

    Which employers are named in the measured market and how those appearances change.

    Sources and evidence

    Returned citations, plus separate readability and support checks in eligible evidence workflows. Not every citation is claim-verified.

    Competitor learning

    What other employers publish across careers sites, job ads and employer content, and which approaches deserve consideration.

    Priorities

    Where your team or agency should focus its next action.

    From a starting assessment to ongoing intelligence

    Establish the starting position. Follow movement through seven scans across 90 days. Compare five chosen competing or aspirational employers. Examine AI descriptions, sources and evidence differences. Review the patterns and receive prioritised recommendations after the full 90-day period, where included in your package.

    Initial findings follow the first scan, with fortnightly updates after each scan. Consolidated recommendations come after the full 90 days (seven scans), not monthly or after every scan. In the 90-Day Programme, Monitor includes scan results; Discovery adds the final recommendations and advisory review.

    Why ongoing measurement matters

    Your employer brand visibility can move without your content changing

    Google rankings and paid search positions have always changed. Employers could still control the message published through their adverts and destination pages.

    AI adds another source of change. Answers include employers and generate a description for the question being asked. Your website can remain unchanged while your visibility, the sources cited and the competitors appearing beside you change.

    An audit establishes your position during the assessment. Active monitoring helps you follow what happens afterwards and decide when to respond.

    An average eight-day gap. Visibility movement of 7.6 percentage points.

    Across 134 repeat comparisons covering 22 employers, BrandScore recorded average visibility movement of 7.6 percentage points between measurements averaging eight days apart. 22% of comparisons moved by at least 10 percentage points.

    Observed movement can reflect changes to AI systems, available evidence, competitors or answer variation. These results do not establish what caused each change. This is a historical four-engine repeated-measurement subset, not the full employer sample or a current six-experience study.

    Read the BrandScore audit and monitoring research

    Two views

    AI findings and content benchmarking, examined side by side

    AI analysis

    Measures answer presence, descriptions, favourability, competitors and cited sources across six AI experiences. Being named is not the same as being endorsed.

    Separate content benchmarking

    Examines careers sites, job adverts and other employer-controlled content across the selected employers, highlighting approaches worth considering.

    A competitor’s published content does not, by itself, establish why AI includes that employer. Examining both views supports better decisions about your team’s next action.

    Active monitoring describes the measurement approach. Monitor and Monitor + Reinforce remain distinct packages: Reinforcement is a separate part of the offer, not a promise of improved visibility or proof that your activity caused a change.

    Specialist analytics for your team and your agency.

    Built exclusively for Talent Acquisition and Employer Brand teams and the agencies that support them.

    Created by former in-house Talent Acquisition and Employer Brand leaders.

    BrandScore works alongside employers and employer brand agencies, providing specialist analytics to guide employer brand strategy. Use findings for priorities, content discussions and leadership briefings; an existing agency relationship does not need to change.

    AI findings and public-content benchmarks remain distinct. Inspect careers sites, job adverts and employer content for useful examples, without treating those examples as proof of why AI names a competitor.

    Explore talent competitor learning

    What AI Employer Brand Intelligence means

    Candidates can now ask AI platforms which employers to consider, what working for a named organisation may be like, and how employers compare. That creates an employer reputation channel beyond careers sites, job boards and review platforms.

    BrandScore separates two different behaviours: open-market questions show whether an employer is named, while direct employer questions reveal the narrative each engine gives candidates. This distinction keeps AI employer visibility monitoring separate from employer narrative analysis.

    Different from traditional brand tracking

    Traditional employer brand tracking focuses on awareness, campaigns, careers-site engagement and reviews. AI Answer Presence observes whether an employer appears when candidates ask open questions, then benchmarks that answer presence against employers competing for the same talent.

    Direct-perception analysis then examines tone, recurring associations and supporting evidence without treating a mention as an endorsement.

    Evidence influences what AI can say

    AI answers can draw on careers content, reviews, third-party publications, structured data and other publicly available sources. BrandScore examines the citations and evidence visible in those answers so teams can distinguish an intended employer narrative from what external sources reinforce.

    Evidence work can improve clarity, consistency and accessibility of public information. Subsequent answers are observations, not proof that a particular content change caused an improvement.

    Why ongoing measurement matters

    AI-generated answers can vary by engine, prompt, market and date. Ongoing monitoring reveals changes and persistent patterns that a one-off check can miss, while talent competitor benchmarking gives each observation useful market context.

    Technical AI Readiness complements this measurement by assessing whether the employer information available online is accessible and structured for machine interpretation.

    Brandi, your BrandScore assistant

    Your BrandScore AI assistant

    Meet Brandi

    Where included in your package, Brandi is a conversation with your employer intelligence. Brandi helps you understand the findings, explore the evidence and turn your report into a briefing for your team, leadership or agency.

    Make sense of your results

    Ask about AI Answer Presence, employer narratives and talent competitors, with explanations grounded in your report.

    Brief your stakeholders

    Create a bespoke briefing for your head of marketing, HR leadership or executive team, with figures checked against your report.

    Take the evidence with you

    Download report-based Word documents and CSV files for your team to review and share.

    Your results, explained by Brandi

    90-Day, Monitor and Monitor + Reinforcement subscribers receive a narrated overview with each report. This example uses fictional data.